Our Testimonials
The Rug Rack & Murphy Rug Cleaners
Read Our Latest Reviews
Please read our reviews to learn about the experiences our clients have had with us, as well as our commitment to high-quality service and completely satisfied customers. At The Rug Rack & Murphy’s Rug Cleaners, we value customer feedback and reviews and we truly listen to them so we can provide the best service possible. We appreciate our customers taking the time to share their thoughts, as that helps us become even better at our business and improve the quality of our work. We look forward to working with you in the future.
I love the rugs at Rug Rack. All I need is some nice floors to put them on.
This place has a nice selection of rugs and accessories at various price points. The owner is very courteous and spent some time helping me
Donna was knowledgeable and patient. She went out of her way to help me. Highly recommend The Rug Rack. It's locally owned with competitive pricing.
amazing to work with and did a great job cleaning our rugs!!!
I’m impressed by the amazing work that the new ownership does! We are lucky to have a place like this in Springfield!
We will miss this store we need to shop local support our stores
Excellent LOCAL customer service and pricing is affordable. Highly recommended. Locally owned and family operated.
The two guys who helped me were very pleasant. I have been meaning to write a review bc I am EXTREMELY SATISFIED with the rug
Matt and Dane are both very knowledgeable, patient, and accommodating. I will always buy my rugs from this locally-owned and family operated rug store!
Superior staff and customer service!
My room size area rugs look brand new after being cleaned! The service was amazing and timely. Not only did they pick up and drop
They cleaned a rug I have that was 20 yrs old and has never been professionally cleaned. It has been thru three large dogs and
Quality Persian rug cleaning and big selection of beautiful lifetime middle Eastern rugs.
Highly Professional, Courteous, and economically affordable. As a senior citizen this company pick up my rugs for cleaning and delivered them back in a timely
We purchased two rugs from the Rug Rack and are very happy with both. Each time we visited the store we were greeted and helped
Very friendly and did a wonderful job cleaning and repairing our rug.
We’ve bought a few rugs from The Rug Rack over the last year and the service has always been great. His knowledge of the inventory
Good experience
Excellent honest cleaning!
I was so happy with how our rug looked totally restored after cleaning. Thank you !
Very professional and helpful. Rugs look great
Very good service and rug cleaning. Happy with results
Knowledgeable, caring staff. Fast and thorough cleaning.
Friendly and professional.
Customer service was amazing, the time it took for my rugs was superb. Overall the whole experience
They are super quick and so convenient! I’ve used them twice. Once to clean a real cow hide rug after my apartment flooded. They did
I stopped in to see if they had any cleaner that would be suitable for my sheepskin rug, as my dog marked on it and
Murphy Rug cleaners did an excellent job cleaning my rugs. Service was first rate and done in a few days! I count on them every
Great folks to work with!
Helpful, courteous
Excellent Service and quality work. I couldn’t be any happier. Thank you for providing your services.
Great people!! Great work!!
Fantastic job on my rug. When I took my rug in I was warned that it might not turn out very well because of the
I dropped off my 5x7 shag rug on a Monday and got a call saying it was ready that Wednesday! It is a roughly used
Courteous and informative with repair questions
